There are two main issues that keep people from being connected: one of availability and one of adoption.
- Availability is having a provider that offers internet access to your home. Large parts of Appalachia do not have anyone that can give a customer the federal definition of high-speed internet, but this problem also impacts some urban and suburban areas as well.
- Adoption has two parts: the first is digital literacy, which includes everything from having a device to connect to the internet to understanding how to use it. The second is affordability. Many places have availability, but the price of the service keeps it out of reach for many Ohioans.
To tackle these issues, BroadbandOhio has numerous initiatives currently underway.