FCC Availability Challenges

The Federal Communication Commission (FCC) has created a new map showing where high-speed internet service is available across Ohio, but BroadbandOhio needs your help to ensure everyone has access to this essential service. To help improve the FCC map, look up your address, a business address or other addresses to see the service availability in your community. If you find the information is not correct, you can submit a challenge online.

Submitting a Challenge

Using the new map, search for an address to see if the service availability shown on the map is accurate. If you think the map is incorrect, you can submit a challenge to the FCC to correct it. For more information on how to submit an availability challenge, please click here.

What to Expect after Filing an Availability Challenge

When you submit an availability challenge, it will be reviewed by FCC staff. You may receive an email from the FCC following the review explaining your internet service provider has been notified about the challenge and providing you with a unique ID and other information about your challenge. The provider then has 60 days to review and respond to a challenge.

If your provider disputes the challenge, they will contact you directly throughout the next 60 days to find a resolution. If the challenge cannot be resolved, the FCC will make a final decision.

For more information on what to expect after submitting a challenge, click here.

Need help submitting a challenge? Check out these resources:

Helpful Documents

• FCC Challenge Email
• FCC Challenge FAQ
• FCC Poster 3
• FCC Poster 4
• Fact Sheet (8 1/2" x 11" PDF)
• Public Notice
• Map of United States (including Alaska and Hawaii) showing broadband availability for wired technology > 100/20 Mbps (772 x 472 pixels PNG)
• Map of continental United States showing broadband availability for wired technology > 100/20 Mbps (900 x 518 pixels PNG)

Audio/Video Resources

How to Submit an Availability Challenge

BroadbandOhio Webinar with Ohio Library Council

Web Resources

• Help Center
• National Broadband Map
• Consumer information